1. Who We Are
Anbrean Cleaning Services, LLC ("Anbrean," "we," "us," or "our") is a professional cleaning company serving Delaware and Maryland, founded in 2014 by Carolina C. Ortiz.
If you have any questions about this policy, contact us at:
Email: support@anbrean.com
Phone: (302) 252-7397
2. Information We Collect
When you use our website or contact us, we may collect the following information:
- Contact details: First name, last name, email address, phone number
- Service address: The address where you are requesting cleaning services (optional)
- Service preferences: Type of cleaning, frequency, details about your home or business
- Usage data: How you interact with our website (collected anonymously via Google Analytics if enabled)
3. How We Use Your Information
We use the information you provide solely to:
- Respond to your quote requests and inquiries
- Send you the free instant estimate you requested
- Schedule and deliver cleaning services
- Follow up on your service needs
- Improve our website and services
We do not sell, rent, or share your personal information with any third parties for marketing purposes.
4. Third-Party Services We Use
EmailJS — We use EmailJS (emailjs.com) to process and deliver the form submissions and instant estimates from our website to our inbox. Your submission data passes through EmailJS servers to deliver your inquiry to us. EmailJS does not store your personal data beyond delivery.
Google Analytics (if enabled) — We may use Google Analytics to understand how visitors use our website. This collects anonymous usage data (pages visited, time spent) using cookies. It does not collect your name, email, or phone number. You can opt out at tools.google.com/dlpage/gaoptout.
WhatsApp — If you choose to contact us via our WhatsApp button, your conversation is subject to WhatsApp's own privacy policy. We only use WhatsApp to respond to your inquiry.
5. Cookies
Our website may use cookies — small text files stored in your browser — for analytics and to remember your preferences. You can disable cookies in your browser settings at any time. Disabling cookies will not affect your ability to use our website or contact us.
6. Data Retention
We retain your contact information only as long as necessary to fulfill your service request or as required by law. We do not maintain a marketing database. If you would like your information removed, simply email us at support@anbrean.com.
7. Your Rights
You have the right to:
- Request a copy of the personal data we hold about you
- Request correction or deletion of your personal data
- Opt out of any future communications from us
To exercise any of these rights, email us at support@anbrean.com.
8. Security
We take reasonable precautions to protect your information. Our website uses HTTPS encryption. However, no method of transmission over the internet is 100% secure. We encourage you to use a secure connection when submitting personal information.
9. Children's Privacy
Our website is not directed at children under 13. We do not knowingly collect personal information from children. If you believe a child has submitted information to us, please contact us at support@anbrean.com and we will promptly delete it.
10. Changes to This Policy
We may update this Privacy Policy from time to time. The "last updated" date at the top of this page reflects the most recent revision. Continued use of our website after changes constitutes acceptance of the updated policy.
11. Contact
Questions or concerns about this Privacy Policy? Please contact us:
Anbrean Cleaning Services, LLC
Email: support@anbrean.com
Phone: (302) 252-7397
Serving Delaware & Maryland